301host helps you redirect your web traffic to sales.
In the age of Facebook, mobile ads, and targetted marketing leads are easy to generate! HOWEVER, customer retention has become one of the hardest tasks to achieve.
Simply being the best is not enough, your brand must be memorable and provide excellent customer service.
Are you still using Gmail or Hotmail for your business' communication? while free services like those may provide easy of setup they limit your control over customer information.
By using a custom email such as email@example.com for your invoices, firstname.lastname@example.org lets your staff answer emails in the appropriate context as well as provides you with a more professional interaction.
Do you have a Facebook page for your business? do you respond to their questions in a clear and orderly manner?
Are you mismanaging your brand's youtube page, Google plus, Instagram, or Twitter?
Have you registered your company with google maps, bing and yahoo's maps? did you know other people can change your company hours to make it appear as closed?
Do you need a custom website? have us register http://your-company-name.com for a complete end to end system.
Most savvy consumers now turn to google and the internet for information about brands and the services you provide. Having a website also allows you to produce high-quality guides about using your products which allow customers to resolve troubles themselves instead of finding a third-party to do so. This maintains high brand awareness.
Many customers still want a physical phone number to call when they have a problem, with digital VoIP systems you can receive your companies calls anywhere you have internet access.
"Digital receptionists" allow your customers to call and receive automated messages, for example, if your customer calls out of regular hours the phone system can automatically ask them to call back during regular hours, or if they press your support the emergency support option and none of your staff answers, it can forward to a cell phone.